Terms of Use

These terms govern the use of Digital Signage RDS ("RDS"): the application at rds.digitalsignagerds.com, the players (the apps and agents for Android, Linux and Windows) and this website. By creating an account or using the service, you accept them on behalf of your company or organisation.

1. Who provides the service

In accordance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE):

• Name: PROMO-TIENDA, S.L. ("PROMOTIENDA")
• Address: Avda. Paral·lel, 110, 08015 Barcelona (Spain)
• Tax ID (CIF): B60840675
• Phone: +34 93 329 74 64
• Email: comercial@promotienda.es
• Registered with: Barcelona Commercial Registry, Volume 28,140, Folio 10, Sheet B-131680
• Privacy contact: privacidad@digitalsignagerds.com

2. The service

RDS is a cloud digital signage platform: from the application you manage screens, content (images, videos, web pages) and playlists, and the screens play them. The features available are those described on this website and in the application at any given time; we may improve or change them.

3. Your account

• RDS is for businesses and professionals. You must be over 18 and authorised to act for the organisation you sign up for.
• Your sign-up and billing details must be accurate and kept up to date.
• You are responsible for what is done with your account and for the people you give access to. Keep your credentials safe and tell us if you suspect unauthorised use.

4. Acceptable use

You may not use RDS to:

• display or distribute content that is unlawful, defamatory or hateful, or that infringes the rights of others;
• distribute malware, or try to access the application, other accounts or our systems without authorisation;
• overload or interfere with the service, get around its technical limits, or resell it without an agreement with us (see the partner programme).

If these rules are broken, we may suspend access in whole or in part, telling you first whenever we can.

5. Your content

• The content you upload or display (images, videos, web addresses, text) is yours, and you keep ownership of it.
• You give us a limited, non-exclusive, royalty-free licence to store, process, convert and send it to your screens, only as far as needed to provide the service to you.
• You are responsible for holding the rights you need for that content, including licences for images, music, fonts and trademarks.
• Third-party integrations. If you connect a third-party service, such as Canva, to import designs, your use of that service is governed by its own terms, and you are responsible for having the rights to show those designs on your screens (for example, licensed Canva elements). RDS is not affiliated with Canva. You can disconnect an integration at any time; how we handle the data is explained in section 3c of the Privacy Policy.
• Keep your own copies of your files: RDS is not a backup service.

6. Trial, prices and payment

• The free trial lasts 30 days, needs no credit card and has the limits shown on this website (currently 10 devices, 10 images and 10 videos). To keep using RDS after the trial, you need to take out a subscription; as no card is requested, the trial never turns into an automatic charge.
• The subscription is charged per device, in advance, for monthly periods (or annual ones, where offered), through Stripe, at the prices published on this website. Prices exclude VAT (21% in Spain) and any other applicable taxes.
• Add-ons (such as 3D Maps or Digital Menu) are switched on separately from your subscription and charged to the same card. If an add-on comes with a trial (currently 10 days), it is charged when the trial ends unless you cancel it first.
• We may change prices with advance notice; a change applies from the next billing period.

7. Cancellation

• You can cancel at any time from the console, with no minimum term and no termination fees.
• Cancellation takes effect at the end of the billing period already paid, and you keep access until then. Periods already started are not refunded, except where the law requires it.
• We may end the contract, after telling you, if you seriously breach these terms or do not pay.

8. Availability and support

We work to keep RDS available at all times, but we do not guarantee that it will run without interruptions or errors: there may be stops for maintenance or updates, and failures outside our control (providers, networks, or power and internet cuts where your screens are). Technical support for customers with an active subscription: soporterds@digitalsignagerds.com.

9. Liability

• To the extent permitted by law, the service is provided "as is" and "as available".
• We are not liable for indirect damage, such as loss of profit, business or data, or for the content you display.
• Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the event that gave rise to it.
• Nothing in these terms limits liability that cannot be limited by law, such as for wilful misconduct or gross negligence.

10. Data protection

We process personal data as described in the Privacy Policy and the Cookies Policy.

11. Intellectual property

The software, the RDS brand and the other elements of the service belong to PROMOTIENDA or its licensors. While your subscription (or trial) is active, you have a non-exclusive, non-transferable right to use them to run your screens.

12. Changes to these terms

We may update these terms to adapt them to changes in the service or the law. The date at the top shows the current version. If a change is substantial, we will tell you with reasonable notice; continuing to use RDS after it takes effect means you accept it.

13. Governing law and jurisdiction

These terms are governed by Spanish law. The parties submit, waiving any other jurisdiction, to the Courts of Barcelona, except where the applicable regulations establish a different mandatory jurisdiction.

14. Contact

For any question about these terms, write to comercial@promotienda.es or use the contact page.